Reflect Entertainment LTD ("Company", "We", "Us" or "RustSkinTrade"), located at 86-90 Paul Street, London, England, EC2A 4NE, UK, is committed to protecting your privacy and personal data in accordance with UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018
Data Controller Details
Company: Reflect Entertainment LTD
Registration No.: 13485591
Address: 86-90 Paul Street, London, England, EC2A 4NE, UK
Contact Email: [email protected]
Legal Basis For Processing
We process your personal data under the following legal bases:
- Contractual Necessity: To provide the services you requested, such as processing skin trades and managing your wallet.
- Legitimate Interests: To improve our website, prevent fraud, and ensure the security of our services.
- Legal Obligation: To comply with UK tax, anti-money laundering, and accounting laws.
- Consent: For non-essential cookies and marketing communications where you have opted in.
Personal Data We Collect From You
Basic Account Data
- Your name
- Steam username and trade link
- Mobile phone number
- Email address
Usage Data
We collect data directly and indirectly when you use our services, including:
- IP address and location information (country, city, etc.)
- Device details (screen size, OS, browser information)
- OS details (name, version, language)
- Information you send via emails
- Data provided during wallet top-up, including payment processing information
Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are placed on your device when you visit a website; they allow the site to recognise your device and store certain information about your preferences or past actions.
Cookies are necessary for core functionalities such as account login, transaction processing, security, and maintaining session integrity, as well as for improving website performance and user experience (e.g., remembering preferences and analysing site usage).
You can control or disable cookies through your browser settings. Please note that restricting cookies may impact the functionality of certain parts of our website. For more information on how to manage cookies, please visit the relevant help pages for your browser:
- Google Chrome
- Mozilla Firefox
- Microsoft Edge
- Safari
- Opera
Payment and Purchase Data
When you top up your wallet or make purchases, personal data such as your name and financial information is submitted directly to the payment service provider with your consent. We may receive data from our payment partners, such as the payment amount, to process your payment and provide your purchases.
Sharing Your Personal Data
We may share your personal data with:
- Payment processors to handle transactions for our services (these companies may be located globally).
- Providers of hosting, maintenance, and security services to operate the website.
Data Retention
We retain and process your personal data as long as your account is active or as necessary for our services. Upon account closure or at your request, we will delete or anonymize your data within 30 days, unless legally required to retain certain data under the following circumstances:
- If there is an unresolved issue related to your wallet, such as an outstanding credit or dispute.
- For legal, tax, audit, accounting, and other legal obligations, we will retain the necessary data for the required period.
- For legitimate business interests, such as fraud prevention and maintaining user security.
Your Rights
- Right to Access Your Personal Data – Request a copy of your personal data and understand how we store and process it.
- Right to Rectification – Request corrections or updates to inaccurate data.
- Right to Erasure of Personal Data – Request deletion of data if no longer necessary or if consent is withdrawn.
- Right to Object – Object to processing based on your specific situation, including direct marketing.
- Right to Object to Automated Processing – Request a manual review of personal data processing.
- Right to Data Portability – Request your personal data in a structured format or transfer it to another controller.
- Right to Lodge a Complaint – File a complaint with a supervisory authority.
Personal Data Breach
If a personal data breach occurs and is not promptly addressed, it may pose a risk to your rights and freedoms. Upon becoming aware of a breach, we will notify the Information Commissioner without undue delay and, where feasible, within 72 hours. If notification cannot be made within this timeframe, the reasons for the delay will be provided.
Children's Privacy
Our services are intended for users who are 18 years of age or older. We do not knowingly collect or solicit personal data from users under 18. If we discover that we have collected data from a user under 18, we will promptly delete the account and associated data. If you are a parent or guardian and believe we may have collected data from a child under 18, please contact us.
Cross-Border Data Transfer
When we transfer your data outside the UK or the European Economic Area (EEA), we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
- We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
- Where we use certain service providers, we may use specific contracts approved for use in the UK (the "International Data Transfer Addendum" to the EU Commission Standard Contractual Clauses) which give personal data the same protection it has in the UK.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and if significant, we will notify you via email. We encourage you to review our Privacy Policy periodically before using our services or accessing the website.
Business Details
Reflect Entertainment LTD
86-90 Paul Street, London, England, EC2A 4NE, UK
Phone: +447441425595
Email: [email protected]