At Reflect Entertainment LTD, registered at 86-90 Paul Street, London, England, EC2A 4NE, UK (referred to as the "Company," "We," "Us" or “RustSkinTrade”), we specialize in providing in-game skins for Rust game at competitive prices.
Order Confirmation & Delivery Process
- Upon placing an order, you are required to provide your Steam trade link.
- After placing an order, you will receive a confirmation email from us at [email protected]. This email will include details of your purchase from https://www.rustskintrade.com/ and a Steam friend-connect link.
- You must follow this link to confirm your purchase and your Steam ID. As steam trade links are not permanent, and can be changed, we use friend-connect links as an additional measure to make sure you receive your skins after purchase.
- Once the confirmation is complete, your items will be delivered to your Steam account within a maximum of 15 business days.
Steam Account Eligibility
To receive your items, your Steam account must meet the following criteria:
- Steam Guard: Must have been enabled for at least 15 days prior to the trade.
- Privacy Settings: Your Steam Inventory must be set to "Public."
- Trade Bans/Restrictions: Your account must not have any active trade bans or community-wide restrictions.
Failure to meet these requirements will result in delivery delays beyond the standard 7-business-day window.
Delivery Timeframe
- Normally, delivery takes up to 7 days, but can occasionally take longer due to certain circumstances
- If your items are not received within this period, please contact our customer support via email at [email protected] or by phone at +447441425595 and refer to our Refund Policy.
Completion of Delivery
A digital purchase is considered successfully delivered once it has been transferred to your Steam account and appears in your Rust inventory.
Accuracy of Information
You are solely responsible for providing a valid and accurate Steam Trade Link. If an item is delivered to an incorrect account due to a user-provided error in the Trade Link or Steam ID, Reflect Entertainment LTD shall not be liable for the loss of the item and no refund will be issued.
Business Details
Reflect Entertainment LTD
86-90 Paul Street, London, England, EC2A 4NE, UK
Phone: +447441425595
Email: [email protected]