FAQ

You can contact our support by filling a form in the "Contact" page on our website.
To purchase skins on our platform, you need to have a Steam account and be at least 18 years old.
Yes, this is possible. Please reach out to us at [email protected] to request a refund.
Currently, you can purchase skins only using MasterCard of VISA payment cards.
First, log in to your account using your SteamID. Then, top up the account. Once your balance has been topped up, you can start making purchases.
All items received via Steam trade have an automatic trade restriction (Trade-Lock) of 7 days. We have no influence over this trade restriction and are unable to bypass it. As Rustskintrade is a re-seller of skins, some skins listed on the website may have an active trade restriction and can't be traded again immediately. You can still purchase your desired skins with us, but there may be a delay in the trade offer.
No, currently you can only purchase skins from our stock.
The Steam Trade URL is the link through which you can trade with players who are not on your friends list. We need this so we can send you trade requests. You can only use the URL associated with the Steam account you used to sign up with us. A different URL cannot be accepted for security reasons. The URL, along with all your other personal data, will be treated confidentially and will not be displayed to anyone else on the site except you.